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Welcome to the
Physical Materials
Onboarding hub

We are very excited to partner with you and look forward to delivering your Amplify physical materials! Below, you will find information on our delivery timeline, how to plan for your shipment, as well as guidance on delivery support.

Quick links

Important to Note

Delivery process

Below, you can view a typical year-one Amplify delivery timeline. This visual describes the step-by-step process that will occur before, during, and after your Amplify physical materials are delivered.

Before delivery

Purchase order received

1. Purchase order (PO) has been sent and received by Amplify.

Complete Survey(s)

2. Complete the physical materials shipping logistics survey(s) that will be sent via email to your materials contact.

Processing

3. Physical materials will be processed upon completion of the previous step.

During delivery

After delivery

On its way

4. Prepare for your delivery by using our Physical Materials Delivery Presentations and Inventory Tracking Template.

Delivered

5. After receiving all of your physical materials, begin your inventory process and note any discrepancies.

Unpacking

6. After all teachers receive their physical materials, they can use the Unboxing videos to get organized for the new year.

Select a tab below to view resources to support you before, during, and after physical materials delivery.

Year 1 physical materials delivery
Before delivery

You’ve submitted your PO and are ready to begin preparing for your Physical Materials shipment.

Complete the Physical Materials Shipment Logistics Survey.

In order to ensure a smooth and accurate delivery, please answer the Amplify Shipping Logistics Survey which will be emailed to your school/district’s physical materials contact. If you are unsure of who is listed as your physical materials contact, please contact help@amplify.com.

After the shipping appointment is made, communicate the logistics to school/district staff responsible for receiving the freight.

Multisite/Multiyear Materials Allocation Form

Upon completion of the Shipping Logistics Survey, you may be asked to complete a Multisite/Multiyear Materials Allocation Form. This document will be sent by your Amplify team and you will be asked to provide the name of the school, district, or warehouse for each shipping location. For each location, you will need to allocate the product quantity that should be delivered. Additional questions about this document can be answered by your Amplify team.

During delivery

Your physical materials delivery is on its way.

Prepare for delivery.

In preparation for your Amplify physical materials shipment, you can share the below documents with your school site contacts, warehouse managers, etc. to help them get organized for receiving their materials. This resource includes guiding questions, helpful images, and best practices to ensure a smooth and manageable delivery.

Amplify Science

Access this document to prepare for the delivery of your physical materials.

Document: Preparing for your Science Materials Delivery

Amplify CKLA

Access this document to prepare for the delivery of your physical materials.

Document: Preparing for your CKLA Materials Delivery

Physical Materials inventory checklist

For a smooth process, we encourage you to create your own physical materials inventory checklist that can be shared with your school site leaders. This template allows you to add an additional school site and list all purchased products and quantities found in your purchase order. You can make a copy of this resource to fill out your own information. This can assist in confirming all physical materials were received, and check for any missing or extra physical materials.

Receiving your materials order.

  • You’ll receive a call in advance to schedule the 2–3 hour delivery window; express any special requests at this time.
  • Upon arrival at the school, the driver will check in at the main office and will ask where they should go to unload; confirm shipment location with the driver.
  • Have someone meet the driver at the designated unloading point to review the freight and sign the delivery receipt.
  • Reminder (if applicable): The lumper driver often arrives within 20-30 min.
After delivery

Your physical materials delivery has arrived on-site and has been distributed to classrooms.

Step 1: Unpack and inventory your classroom materials.

The following resources should be used to unbox, sort, and inventory your shipment into classroom quantities. Then, the Start Here guides should be shared with teachers to help them organize and inventory their materials in preparation for the school year.

Core Instruction unboxing resources

Step 2: Report any material discrepancies.

Now, your main priority is contacting your Amplify team with material discrepancies and supporting your teachers with the organization of their classroom physical materials.

Below, you will find information on what is needed when submitting material discrepancy requests for missing or damaged physical materials and the deadline for these requests.

Additional resources are coming soon!

Important to Note – Material Discrepancies

If there are missing or damaged physical materials, please begin the reporting process by emailing the following information to help@amplify.com. If possible, please include pictures of the damaged materials.
1. Price quote number for your order
2. The product name(s) and quantities of the missing, damaged, or misprinted physical materials
3. Your school contact name and email address.

Year 2 + physical materials delivery
Before delivery

We’ll generate a Multisite/Multiyear Materials Allocation Form (MMAF) and share it with your physical materials contact.

Important to Note

If you are not sure who is listed as the physical material’s contact for your district/school, or you need to change that contact, you can contact our support team by logging in to learning.amplify.com and using the live chat feature in the bottom right-hand corner, or emailing help@amplify.com.

After the shipping appointment is made, communicate the logistics to school/district staff responsible for receiving the freight.

Complete the MMAF

In this form, you’ll verify the logistics information, enter blackout dates for delivery, and allocate physical materials for each site.

Once this form is returned to your Amplify team, it will immediately be processed and you can begin preparing for your delivery.

During delivery

Your physical materials delivery is on its way.

Prepare for delivery.

In preparation for your Amplify physical materials shipment, you can share the below documents with your school site contacts, warehouse managers, etc. to help them get organized for receiving their materials. This resource includes guiding questions, helpful images, and best practices to ensure a smooth and manageable delivery.

Amplify Science

Access this document to prepare for the delivery of your physical materials.

Document: Preparing for your Science Materials Delivery

Amplify CKLA

Access this document to prepare for the delivery of your physical materials.

Document: Preparing for your CKLA Materials Delivery

Physical Materials inventory checklist

For a smooth process, we encourage you to create your own physical materials inventory checklist that can be shared with your school site leaders. This template allows you to add an additional school site and list all purchased products and quantities found in your purchase order. You can make a copy of this resource to fill out your own information. This can assist in confirming all physical materials were received, and check for any missing or extra physical materials.

Receiving your materials order.

  • You’ll receive a call in advance to schedule the 2–3 hour delivery window; express any special requests at this time.
  • Upon arrival at the school, the driver will check in at the main office and will ask where they should go to unload; confirm shipment location with the driver.
  • Have someone meet the driver at the designated unloading point to review the freight and sign the delivery receipt.
  • Reminder (if applicable): The lumper driver often arrives within 20-30 min.
After delivery

Your physical materials delivery has arrived on-site and has been distributed to classrooms.

Step 1: Unpack and inventory your classroom materials.

The following resources should be used to unbox, sort, and inventory your shipment into classroom quantities. Then, the Start Here guides should be shared with teachers to help them organize and inventory their materials in preparation for the school year.

Core Instruction unboxing resources

Step 2: Report any material discrepancies.

Now, your main priority is contacting your Amplify team with material discrepancies and supporting your teachers with the organization of their classroom physical materials.

Below, you will find information on what is needed when submitting material discrepancy requests for missing or damaged physical materials and the deadline for these requests.

Additional resources are coming soon!

Important to Note – Material Discrepancies

If there are missing or damaged physical materials, please begin the reporting process by emailing the following information to help@amplify.com. If possible, please include pictures of the damaged materials.
1. Price quote number for your order
2. The product name(s) and quantities of the missing, damaged, or misprinted physical materials
3. Your school contact name and email address.

Shipment status page

The shipment status page will help you:

  • View the current status of each shipment
  • Assist with inventorying as shipments are received
  • Know the number of shipments you will be receiving
  • For orders being shipped to multiple sites, view delivery information for each site
Contact us!

Our chat agents are standing by to assist you!

Simply log in at learning.amplify.com and click the orange button in the bottom right corner to chat live with our support team.

Important to Note

Our support hours are Monday through Friday, 7 a.m. to 9 p.m. ET.

Don’t have a login yet?

Email us: help@amplify.com
Call us: +1 (800) 823-1969

Need more help?

Check out amplify.com/support or
our Help Center for more help at any point of implementation.